Knowledge Base > DVD Players – Home > MVD2047 > MVD2047 – FAQ

in DVD Players – HomeMVD2047 Tags: FAQ

Frequently Asked Questions

MY UNIT WON’T POWER ON, WHAT SHOULD I DO?

  • Check that the AC cord is plugged in.

DVD PLAYER IS STUCK ON STANDBY MODE (WRONG DISC)

Reset the unit:

  • Press and hold down power button.
  • Unplug the unit from the electrical source without releasing the button.
  • Keep holding the power button for  60 seconds.
  • Release the power button and reconnect the power source.

NO PICTURE

  • Check to make sure you are on the appropriate input mode on the TV, usually is Source, VIDEO, or AV

NO SOUND

  • Check that the cables are securely connected and select the correct audio input mode.

UNIT IS NOT READING THE DISC

The disc may be dirty., scratched or inserted incorrectly

  • Clean the video disc
  • Use a lens cleaner
  • Make sure you are inserting the disc correctly, label side UP.

REMOTE CODES

  • There are no universal remote codes available for this unit.

WHAT’S THE WARRANTY PERIOD FOR THE UNIT?

  • 90 days from date of purchase with a valid copy of the receipt from an authorized reseller.  Contact support for additional assistance.